cat behavior training services agreement (TSA)
Please review and read the following Training Services Agreement (TSA) in its entirety. If you have any questions about any of the policies outlined in the TSA, please do not hesitate to contact SideKick Dog Training at info@sidekick-dogtraining.com or (414) 207-8060.
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SideKick Dog Training, hereinafter known as “the Company,” cannot make any guarantee regarding the outcome of any training services. Any person who owns, harbors, or keeps the cat(s), hereinafter known as “the Owner,” assumes full responsibility for the cat’s behavior during and after the training services rendered by the Company.
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The Owner understands and agrees that employing the services of the Company indicates an agreement and willingness to work with the Company to learn how to work with their cat and that, without full cooperation with the Company, the cat will not achieve the desired results.
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PAYMENT
Payment for the Cat Behavior Initial Session is due at the time of registration. Payment for all other training services (Follow-Up Sessions and Training Programs) is due forty-eight (48) hours prior to the Owner's scheduled training session.
If payment for a Follow-Up Session or Training Program is not received least forty-eight (48) hours prior to the session and no notice is given to the Company that the Owner needs to reschedule or cancel training services, the Owner forfeits their scheduled training session time and will need to reschedule their training session.
TRAVEL FEE
The service area for cat behavior is an approximately 20 miles radius around Sullivan, WI. If the Owner's address is outside of the Company's cat behavior service area, the Owner acknowledges that they may be charged a Travel Fee ($1.00 per 1 mile outside of the service area roundtrip). The Owner will be contacted by the Company if the Travel Fee is applicable and an invoice will be emailed to the Owner for the amount of the Travel Fee. The Travel Fee is due forty-eight (48) hours prior to the Owner's scheduled training session.
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CANCELLATIONS
The Owner may postpone or cancel a training session at any time provided that twenty-four (24) hours of notice is given to the Company. The Owner understands and agrees that failure to provide this notice will result in a non-refundable Late Notice Fee of $50.00.
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If the Owner elects to terminate training services prior to the start of the Initial Session, instead of rescheduling, all costs will be refunded (minus the Late Notice Fee, if applicable).
TERMINATION OF TRAINING SERVICES
The Owner of the cat(s) may have the at withdrawn from training (terminate training services) at any time; however, once training has begun, all costs and fees are non-refundable.
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The Company may choose to terminate training services at any time, as well. If the Company chooses this option, a reason will be supplied and a refund may be issued at the Company's discretion.
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MISCELLANEOUS
The Owner will be responsible for purchasing any equipment that the trainer deems necessary for training services. The Company reserves the right to substitute any aversive training equipment with approved training equipment during any training services.
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The Owner is expected to follow any and all safety procedures as directed by the Company during training sessions. This responsibility includes supervising their cat before, during, and after all training services when near or in the designated training area in order to maintain the safety of all animals and humans participating or involved in the event, class, or session. Additionally, the Company reserves the right to terminate training services if the trainer determines that the Owner is not willing or is unable to comply with all safety procedures prescribed by the trainer.
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DIGITAL MEDIA
The Owner consents to the use of photographs and video by the Company, which includes, but is not limited to, posting photographs and videos on SideKick Dog Training’s website, other social media outlets (Facebook, YouTube, etc.), or email messages.
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Upon receipt of a completed TSA, the Owner will be subscribed to the SideKick Dog Training email list using the email provided during registration. The Owner may unsubscribe from the email list at any time.
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RELEASE OF LIABILITY
I indemnify and hold the Company, Jennifer Prill, and Leann Boucha harmless from any and all liability of any nature, which includes any injury, death, sickness, or damage your cat may suffer during or after any training services. I also agree to indemnify and hold harmless the Company, Jennifer Prill, and Leann Boucha from any and all claims due to damage the cat may cause to any family members, any third parties, or property during or after training services.