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training services

agreement (TSA)

Please review and read the following Training Services Agreement (TSA) in its entirety. If you have any questions about any of the policies outlined in the TSA, please do not hesitate to contact SideKick Dog Training at info@sidekick-dogtraining.com or (414) 207-8060.

 

SideKick Dog Training, hereinafter known as “the Company,” cannot make any guarantee regarding the outcome of any training services. Any person who owns, harbors, or keeps the dog(s), hereinafter known as “the Owner,” assumes full responsibility for the dog’s behavior during and after the training services rendered by the Company.

The Owner understands and agrees that employing the services of the Company indicates an agreement and willingness to work with the Company to learn how to train their dog and that, without full cooperation with the Company, the dog will not achieve the desired results.

PAYMENT

Payment for the Initial Session is due at the time of registration. Payment for all other training services (Follow-Up Sessions and Training Programs) is due forty-eight (48) hours prior to the Owner's scheduled training session. If payment for a Follow-Up Session or Training Program is not received least forty-eight (48) hours prior to the session and no notice is given to the Company that the Owner needs to reschedule or cancel training services, the Owner forfeits their scheduled training session time and will need to reschedule their training session.

 

TRAVEL FEE

The Company offers two separate service areas:

  • Jennifer Prill services an approximate radius of 15 miles around Wauwatosa, WI.

  • Leann Boucha services an approximate radius of 15 miles around Sullivan, WI.

If the Owner's address is outside of the chosen trainer’s service area, the Owner acknowledges that they may be charged a Travel Fee ($1.00 per 1 mile outside the service area roundtrip). The Owner will be contacted by the Company if the Travel Fee is applicable and an invoice will be emailed to the Owner for the amount of the Travel Fee. The Travel Fee is due forty-eight (48) hours prior to the Owner's scheduled training session.

CANCELLATIONS

The Owner may postpone or cancel a training session at any time provided that twenty-four (24) hours of notice is given to the Company. The Owner understands and agrees that failure to provide this notice will result in a non-refundable Late Notice Fee of $50.00. 

If the Owner elects to terminate training services prior to the start of the Initial Session, instead of rescheduling, all costs will be refunded (minus the Late Notice Fee, if applicable).

TERMINATION OF TRAINING SERVICES

The Owner of the dog(s) may have the dog withdrawn from training (terminate training services) at any time; however, once training has begun, all costs and fees are non-refundable.

The Company may choose to terminate training services at any time, as well. If the Company chooses this option, a reason will be supplied and a refund (minus a Refund Service Charge of 3%) may be issued at the Company's discretion. 

MISCELLANEOUS

The Owner will be responsible for purchasing any training equipment that the trainer deems necessary for training services. The Company reserves the right to substitute any aversive training equipment with approved training equipment during any training services.

The Owner is expected to follow any and all safety procedures as directed by the Company during training sessions. This responsibility includes supervising their dog before, during, and after all training services when near or in the designated training area in order to maintain the safety of all animals and humans participating or involved in the event, class, or session. Additionally, the Company reserves the right to terminate training services if the trainer determines that the Owner is not willing or is unable to comply with all safety procedures prescribed by the trainer.

Meeting with a representative of the Company could increase your risk of contracting COVID-19 and any other respiratory illness.

  • You voluntarily assume the risk that you may be exposed to or infected by COVID-19 by meeting in person and that such exposure or infection may result in personal illness.

  • You understand that the risk of becoming exposed to or infected by COVID-19 may result from the actions, omissions, or negligence of yourself and/or others, including, but not limited to, Company representatives or other Company clients.

  • You voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury, illness, damage, loss, claim, liability, or expense, of any kind, that you may experience or incur in connection with in-person services with the Company ("Claims").

 

Any or all of the following may apply to in-person sessions at SideKick Dog Training's discretion:

  • Sessions can be held outdoors or indoors.

  • Masks are not required, but high-risk individuals or households are encouraged to use them. Company representatives are willing and able to wear masks as requested.

  • Social distancing guidelines will be adhered to as best as possible at all times.

  • The 24-hour Cancellation policy is relaxed (as a result of illness only).

  • If you, anyone in the home, or anyone attending the session is ill in any way or you suspect that you've had contact with someone who has contracted COVID-19, please contact SideKick Dog Training immediately. Current CDC recommendations regarding quarantine and isolation are followed in the event that a session needs to be rescheduled.

 

Note: These policies are reiterated and updated on SideKick Dog Training's website; you can view those with this link (https://bit.ly/skdtpolicy) or by visiting SideKick Dog Training's website at any time.

 

DIGITAL MEDIA

The Owner consents to the use of photographs and video by the Company, which includes, but is not limited to, posting photographs and videos on SideKick Dog Training’s website, other social media outlets (Facebook, YouTube, etc.), or email messages.

 

Upon receipt of a completed TSA, the Owner will be subscribed to the SideKick Dog Training email list using the email provided during registration. The Owner may unsubscribe from the email list at any time.

RELEASE OF LIABILITY

I indemnify and hold the Company, Jennifer Prill, and Leann Boucha harmless from any and all liability of any nature, which includes any injury, death, sickness, or damage my dog may suffer during or after any training services. I also agree to indemnify and hold harmless the Company, Jennifer Prill, and Leann Boucha from any and all claims due to damage the dog may cause to any family members, any third parties, or property during or after training services.

Last Updated 09/25/2023

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